Australia's TGA makes it easy for consumers to make advertising complaints

4 July 2018

Consumers can now report dodgy ads for medicines and medical devices through a single online form, Australian regulator the Therapeutics Goods Administration (TGA) has announced.

On July 1, 2018, the TGA launched a web hub bringing together news and information about the regulation of therapeutic goods advertising. This online resource contains tools for both consumers and advertisers, including fact sheets, e-learning modules and forms for reporting unfair or misleading advertising and submitting enquiries.

The new complaint form makes it easy for anyone to lodge complaints about advertisements for therapeutic goods. The TGA is now the sole body for handling complaints about medicine and medical device advertisements aimed at the public, with new sanctions and penalties for advertisers who do not comply with regulations.

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